Contact Us

Operated by Suryaprabha Jakanath, trading as Goldline Artistry

Registered address:
G-303, 3rd floor, G block, Sylvan County, Mahindra World City
Chengalpet, Tamil Nadu, 603002, India

Email (support & billing): pixerise.studio@gmail.com
Email (privacy & grievances): pixerise.studio@gmail.com
Phone: +91-9962896849
GSTIN: 33BZQPP5567D2ZY

Support hours:Monday–Friday, 10:00–18:00 IST. We respond to support and billing queries within 2 business days, and acknowledge grievances within 48 hours.

Grievance Officer: Suryaprabha Jakanath — pixerise.studio@gmail.com

This is a courtesy summary. The full Terms of Service, Privacy Policy, and Refund & Cancellation Policy are the binding documents.

What you’re buying. A subscription to an AI rendering platform. Your plan gives you a monthly allotment of render credits. Need more? Buy top-ups anytime.

How credits work.Plan credits reset every month — use them or lose them, like any subscription allowance. Top-up credits you purchased separately carry over and never expire while you’re subscribed. Credits only work while you have an active subscription.

Your work is yours.Every image you upload and every render you generate belongs to you. Download them anytime, use them commercially, no attribution needed. On paid plans, your renders are private by default — we’ll never showcase them without your permission. On the free trial, we may feature generated renders in our marketing.

What stays ours. The engine — the prompts, parameters, and machinery that turn your screenshot into a render. You own the photograph, not the camera.

Renders are visualizations.They’re beautiful, but they’re not construction documents. Don’t build from them.

If you cancel.You keep access until the end of what you’ve paid for. Then your account goes read-only for 90 days — you can log in, look around, and download everything. Come back within 90days and it’s all still here, including your unexpired top-up credits. After 90days, everything is permanently deleted. We’ll email you reminders, but downloading your files is on you.

If a payment fails. You get 14 days with full access to sort it out. No new credits until payment goes through. After 14 days, the 90-day read-only clock starts.

Pricing can change.We run on third-party AI models and GPU compute, and when their costs move, ours may too. Any price change applies from a future billing cycle only — never to what you’ve already paid — and you’ll get at least 15days’ notice, with the option to cancel first.

Refunds. Buying an annual plan for the first time? You have 14days to change your mind — full refund, no questions, nothing deducted for what you’ve used. Beyond that: no pro-rata refunds for cancelling mid-cycle, and no refunds for used credits — but we always refund duplicate charges, billing errors, and anything we charged but didn’t deliver. Just email us within 30 days.

One free trial per person.Ever. That’s why we ask for your phone number.

Your data. We collect what we need to run your account and nothing more. We never sell your data, and we never train AI models on your images. Payments are handled by Razorpay — we never see your card number.

Questions? pixerise.studio@gmail.com