Terms of Service

Operated by Suryaprabha Jakanath, trading as Goldline Artistry, G-303, 3rd floor, G block, Sylvan County, Mahindra World City, Tamil Nadu, India (“Pixerise”, “we”, “us”, “our”).

These Terms of Service (“Terms”) are an electronic record under the Information Technology Act, 2000 and the rules made thereunder. They do not require a physical or digital signature. By creating an account, accessing, or using Pixerise Render Suite (the “Platform”), you agree to be bound by these Terms, our Privacy Policy and our Refund & Cancellation Policy. If you do not agree, do not use the Platform.

1.1.Pixerise Render Suite is a web-based software service that converts architectural screenshots, drawings and related imagery uploaded by you into AI-generated visualizations (“Renders”).

1.2.The Platform is delivered as a desktop web application. We do not warrant functionality on mobile or tablet devices.

1.3.Renders are delivered digitally, within the Platform, typically within minutes of a render request. No physical goods are shipped.

1.4.Renders are visualizations, not technical documents. Renders are artistic, AI-generated interpretations. They are not construction documents, are not dimensionally accurate, and must not be relied upon for engineering, regulatory, safety, or construction purposes. You are solely responsible for verifying any professional use of a Render.

2.1.You must be at least 18 years of age and capable of entering into a legally binding contract under the Indian Contract Act, 1872 (or the equivalent law of your jurisdiction).

2.2.Account registration requires a valid email address and mobile phone number. You are responsible for the accuracy of this information and for all activity under your account. Keep your credentials confidential.

2.3.One person, one account, one trial. Any free trial, introductory offer, or promotional credit is available once per person, identified by email address and phone number, ever. Once you have registered on the Platform, you are permanently ineligible for any future free trial or new-user offer, regardless of account deletion, unsubscription, or the passage of time. Creating additional accounts to obtain repeat trials or promotional benefits is a material breach of these Terms and grounds for immediate termination of all associated accounts without refund.

2.4.Accounts are personal to the registered user or entity and are not transferable.

3.1.Subscription plans. Access to rendering features requires an active paid subscription plan. Plan tiers, prices, and included credits are stated on our pricing page and may be revised prospectively at any time; revisions never apply retroactively to a billing period you have already paid for.

3.1A.Pricing changes and third-party costs. The Platform depends on third-party AI model providers, GPU compute, cloud infrastructure, storage, and payment services whose prices we do not control. We may revise subscription prices, top-up prices, the credit cost of individual render types, and the credit allotments included in each plan — including in response to changes in such third-party costs, exchange rates, or applicable taxes. Any revision: (a) applies prospectively only, from your next billing cycle at the earliest; (b) will be notified to you by email or in-Platform notice at least 15 days before it takes effect on your account; and (c) never alters the price of a billing period or top-up you have already paid for. If you do not accept a revised price, you may cancel under Clause 4 before it takes effect; continued renewal after the effective date constitutes acceptance. Credits already in your account retain their existing render entitlements for their remaining validity, except that we may adjust the credit cost of specific render types prospectively where an underlying model provider changes or repricing occurs — in which case unused credits remain usable at the adjusted rates.

3.2.Plan credits reset monthly. Each billing cycle grants the credit allotment of your plan. Unused plan credits expire at the end of each billing cycle and do not roll over, accumulate, or convert to any monetary value.

3.3.Top-up credits.Additional credits may be purchased separately (“Top-Up Credits”). Top-Up Credits are added to your credit balance and are consumed only after plan credits for the current cycle are exhausted. Top-Up Credits carry over across billing cycles while your subscription remains active and do not expire while your subscription is active. They are frozen if your account enters the Archived State, and are forfeited if the account is deleted at the end of the Retention Window (Clause 4.3).

3.4.Credits have no cash value.All credits (plan or top-up) are a licence metric, not money, deposits, or stored value. They are non-transferable, non-exchangeable, and non-refundable except as expressly stated in the Refund & Cancellation Policy.

3.5.Credits require an active subscription. Credits of any kind can only be used while a paid subscription is active. Credits cannot be used in lieu of, or as a substitute for, the platform subscription fee.

3.6.Billing. Fees are charged in advance for each billing cycle through our payment processor, Razorpay. Subscriptions may be renewed manually, in which case we send you a renewal reminder and no automatic charge is ever made; or, where you set one up, by recurring mandate. Recurring payments are processed under an e-mandate in accordance with the Reserve Bank of India’s Digital Payments — E-mandate Framework, 2026. Your card issuer will send you a pre-debit notification before each charge; opting out of a charge or withdrawing your mandate will result in a failed payment handled under Clause 5. All fees are exclusive of applicable taxes (including GST), which will be added at the prevailing rate. You agree to receive invoices electronically.

3.7.Fair use. Render processing consumes third-party compute. We may apply reasonable rate limits and queue prioritization to protect Platform stability.

4.1.Cancellation. You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the billing period already paid for— you retain full access until then. Except for the 14-day refund on a first annual purchase set out in the Refund & Cancellation Policy, no pro-rated refunds are issued for the remainder of a billing period.

4.2.Archived state. When your paid period ends without renewal, your account enters a read-only Archived State for 90 (ninety) days(“ Retention Window”). During the Retention Window you may:

• log in and view your workspace;
• download your User Content (Clause 7.2), including uploaded images and generated Renders;
• download your billing history;
• resubscribe, which fully reactivates your account, files, and any unexpired Top-Up Credits.

During the Archived State you cannot create new Renders, edit projects, or use credits. Plan credits from your final cycle expire per Clause 3.2. Unexpired Top-Up Credits are frozen and become usable again only upon resubscription within the Retention Window.

4.3.Permanent deletion. If you do not resubscribe within the Retention Window, then at its end: your files, projects, Renders, and frozen credits are permanently deleted and forfeited. Deletion from live systems occurs on or shortly after day 90; residual copies in encrypted backups are purged automatically within our backup rotation cycle of up to 30 additional days. Deleted data cannot be recovered by us or by you, under any circumstances. We will send reminder emails to your registered email address before deletion (targeted at approximately 30, 7, and 2 days before the deletion date), but non-receipt of a reminder does not extend the Retention Window. It is your responsibility to keep your registered email current and to download your data in time.

4.4.Returning after deletion. After the Retention Window ends, any return to the Platform is a fresh subscription to an empty workspace. Clause 2.3 (no repeat trials) continues to apply.

5.1.If a recurring charge fails (declined card, withdrawn mandate, opted-out debit, or otherwise), your account enters a 14 (fourteen) day dunning period. During the dunning period you retain full access to the Platform and to your existing credit balance, but no new plan credits are granted until a successful payment is made.

5.2.Where your subscription is on a recurring mandate, we and our payment processor may retry the charge during the dunning period. Where you pay manually, we will send renewal reminders during the dunning period. In both cases we will notify you by email.

5.3.If payment is not completed within the dunning period, your account enters the Archived State under Clause 4.2, and the 90-day Retention Window begins.

You agree not to:

• (a) upload content you do not own or lack rights to use, including copyrighted images, drawings, or third-party designs used without authorization;
• (b) upload or generate content that is unlawful, defamatory, obscene, or that depicts identifiable individuals without their consent;
• (c) reverse engineer, decompile, scrape, or extract any part of the Platform, including its prompt structures, parameter systems, or underlying instructions sent to AI models;
• (d) use automated scripts, bots, or bulk methods to access the Platform or generate Renders;
• (e) resell, sublicense, or provide the Platform as a service to third parties without our written agreement;
• (f) circumvent credit metering, trial restrictions (Clause 2.3), rate limits, or any technical protection measure;
• (g) use the Platform to build, train, or benchmark a competing product;
• (h) interfere with the security or operation of the Platform.

Violation of this Clause 6 is a material breach and grounds for immediate termination under Clause 10.2.

7.1.The Platform is ours. All rights in the Platform — including software, interfaces, design systems, compiled prompt structures, parameter architectures, model instructions, workflows, and documentation — are and remain the exclusive property of Pixerise. Nothing in these Terms transfers any Platform intellectual property to you.

7.2.Your content is yours.You retain ownership of: (a) images, screenshots, and reference files you upload (“Uploads”); and (b) Renders generated from your Uploads at your request. Together, “User Content.” Subject to payment of applicable fees, we assign to you, to the maximum extent permitted by law, all our right, title and interest in Renders generated for you, and you may use them for any lawful purpose, including commercial use, without attribution.

7.3.Derived and operational data is ours. The following are Platform operational data, are our exclusive property, and are not User Content, not exportable, and not deliverable in any form: prompt text and compiled instructions generated by the Platform; parameter selections and their mappings; iteration histories; project graphs and relationships between files; usage analytics; and any summaries of choices made within the Platform. You are entitled to your output images — not to the machinery that produced them.

7.4.Licence to us to operate. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, and process your User Content solely to provide the service, including transmitting Uploads to our third-party AI infrastructure providers for render processing.

7.5.Marketing licence.

• (a) Free trial and free-tier accounts:by creating an account you grant us a non-exclusive, worldwide, royalty-free licence to feature Renders generated on your account — together with the corresponding uploaded “before” image and your firm or display name (as attribution) — on our public “Wall of Fame” showcase, our website, social media, marketing materials, and case studies.
• (b) Paid accounts: your Renders (and Uploads) are private by default and will not be featured on the Wall of Fame or used in our marketing without your express opt-in consent.
• (c) You may revoke a marketing licence prospectively by written notice; we will cease new uses within 30 days but are not obliged to recall materials already published or printed.

7.6.AI output notice. Renders are generated by machine-learning models. The legal status of AI-generated works varies by jurisdiction, and we make no warranty as to the copyrightability, registrability, uniqueness, or non-similarity of any Render to other works. Similar inputs by different users may produce similar outputs.

7.7.Feedback. Suggestions or feedback you provide may be used by us freely without obligation or compensation.

8.1.You represent and warrant that you own or hold all rights necessary in your Uploads, and that your Uploads and your use of Renders do not and will not infringe any third party’s intellectual property, privacy, or other rights, or violate any law.

8.2.You agree to indemnify, defend, and hold harmless Pixerise, its proprietor, and personnel from and against all claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of: (a) your Uploads; (b) your use of Renders; (c) your breach of these Terms; or (d) your violation of any law or third-party right.

9.1.Service “as is.”The Platform is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. AI outputs are probabilistic; we do not warrant that any Render will meet your expectations, match your inputs, or be free of artifacts, distortions, or inaccuracies.

9.2.Third-party dependencies. The Platform relies on third-party AI model providers, cloud infrastructure, and payment processors. We are not liable for outages, degradations, or changes originating with such third parties, though we will make reasonable efforts to restore service.

9.3.Backups and data. While we maintain routine backups for operational integrity, you are solely responsible for downloading and separately storing any User Content you wish to preserve. We are not liable for loss of data deleted in accordance with Clause 4 or Clause 10.

9.4.Cap. To the maximum extent permitted by law, our total aggregate liability for all claims arising out of or relating to the Platform in any 12-month period shall not exceed the total subscription fees actually paid by you to us in the 3 (three) months preceding the event giving rise to the claim. We shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or for loss of profits, business, goodwill, or data, even if advised of the possibility.

9.5.Nothing in these Terms excludes liability that cannot be excluded under applicable law, including under Indian consumer protection law where it applies.

10.1.We may suspend your account pending investigation of suspected breach, fraud, chargeback abuse, or unlawful activity.

10.2.Termination for cause. We may terminate your account immediately, without notice, refund, retention window, or export opportunity if you materially breach these Terms — including Clause 2.3 (trial abuse), Clause 6 (acceptable use), non-payment fraud, or initiation of an unjustified chargeback. Upon termination for cause, all credits are forfeited and all data may be deleted immediately.

10.3.Discontinuation of the Platform. If we decide to discontinue the Platform entirely, we will provide at least 90 days’ written notice to your registered email, during which you may download your User Content. Any unused Top-Up Credits at shutdown will be refunded pro-rata; subscription fees for undelivered periods will be refunded pro-rata.

We may amend these Terms from time to time. Material changes will be notified by email or in-Platform notice at least 15 days before taking effect. Continued use after the effective date constitutes acceptance. If you do not accept amended Terms, your remedy is to cancel under Clause 4 before they take effect.

12.1.Governing law & jurisdiction. These Terms are governed by the laws of India. Subject to Clause 12.2, the courts at Chennai, Tamil Nadu shall have exclusive jurisdiction.

12.2.Dispute resolution. The parties shall first attempt to resolve any dispute amicably within 30 days of written notice. Failing that, disputes shall be referred to arbitration by a sole arbitrator seated in Chennai, conducted in English under the Arbitration and Conciliation Act, 1996. This clause does not prevent either party from seeking urgent injunctive relief from a court.

12.3.Force majeure. Neither party is liable for delay or failure caused by events beyond reasonable control, including infrastructure failures, acts of government, or third-party provider shutdowns.

12.4.Severability. If any provision is held unenforceable, the remainder continues in full force, and the unenforceable provision is deemed modified to the minimum extent necessary.

12.5.Entire agreement.These Terms, together with the Privacy Policy and Refund & Cancellation Policy, constitute the entire agreement between you and us regarding the Platform.

12.6.No waiver. Failure to enforce any provision is not a waiver of the right to enforce it later.

12.7.Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of the business, with notice to you.

12.8.Notices. Legal notices to us must be sent to pixerise.studio@gmail.com and G-303, 3rd floor, G block, Sylvan County, Mahindra World City. Notices to you are validly given to your registered email address.

In accordance with the Information Technology Act, 2000 and applicable rules:

Grievance Officer: Suryaprabha Jakanath
Email: pixerise.studio@gmail.com
Address: G-303, 3rd floor, G block, Sylvan County, Mahindra World City

We will acknowledge complaints within 48 hours and endeavour to resolve them within 15 days.

By clicking “Sign Up”, “Subscribe”, or by using the Platform, you acknowledge that you have read, understood, and agree to these Terms.